Retail Essentials

learn how to make the customer happy, by acquiring a set of essential retail skills.

• Client:Promotional
• Date:07/07/2012
• Info:Present information to consumers and others.

Learning Outcomes

By the end of the workshop, students will gain confidence to interact with a customer and be a team player. They will also become aware of standards for great customer service. Students will gain literacy and numeracy unit standards through practical activities (level 2).